We’re seeking FIELD SERVICES TECHNICIAN
Duration:
12 Months Contract
Location:
Various Locations
- Kimberley (Northern Cape)
- Kuruman (Northern Cape)
- Springbok (northern Cape)
- Bethlehem (Free State)
- Harrismith (KZN/Free State)
- Ladysmith (KZN)
- Richards Bay (KZN)
- Vryheid (KZN)
- Durban (KZN)
Duties & Responsibilities:
Provide onsite technical support across the Companies suite of products, outsourced services, and customer solutions, to maintain Companies products and optimize client service.
Responsible to assist with hardware problems, removing and replacing faulty equipment, updating documentation, and reporting findings.Conduct site inspection and assess site readiness, provide a complete detailed design to accurately meet installation and customer specification requirements.
- Conduct site installations based on client specifications, including verifying the product/solution is in working order.
- Ensure customer product training takes place after site installations.
- Provide onsite technical maintenance as per customer request and achieve fault resolution.
- Identify trends in faults and share them with the service manager and technical department.
- Assist with multi-party (Vendors, Financial Institutions, Cash in Transit) site visits, installations, support, and escalation of investigations.
- *Perform specialized onsite technical support for cash management outsourced clients.
Desired Experience & Qualification:
- Basic IT and Certification knowledge required. A+ advantageous
- ITC CLEAR
- MUST HAVE ROADWORTHY VEHICLE
- CRIM CLEAR
- DRIVERS LICENCE
- Base Salary – R9k
- Fuel – R4k per month Vehicle Maintenance – R6K per quarter
- Vehicle Insurance – R1K towards Insurance
- Additionally, we will pay a commission of R200 per call once minimum call closure of 80 calls per month is achieved.
- Various Locations in South Africa
NB. Should you be interested, you can apply directly through LinkedIn and state the Town that you are applying for or email directly and in the subject line, insert “Field Services technician – (state the location)” to ronelp@quest.co.za or Zanele.Hlophe@adcorpgroup.com