Administrator
Position Summary
The Junior IT Administrator will support the IT department in the day-to-day management of systems, networks, and technical operations. This role is ideal for someone with a solid foundation in IT systems and a desire to grow within a dynamic technical environment.
Key Responsibilities
• Provide first-line support for hardware, software, and network-related issues.
• Assist in maintaining and monitoring servers, workstations, and network equipment.
• Support the setup, configuration, and deployment of new devices and user accounts.
• Perform routine system checks, backups, and updates to ensure uptime and data security.
• Assist with troubleshooting connectivity and access issues across platforms.
• Maintain IT inventory, asset registers, and documentation of systems and procedures.
• Support implementation of IT policies, security controls, and user access management.
• Liaise with vendors and service providers for repairs, installations, and licensing renewals.
• Provide end-user training and guidance on IT systems and best practices.
Qualifications & Experience
• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 1–2 years of IT support or systems administration experience.
• Basic understanding of networking principles (LAN/WAN, IP, DNS, DHCP).
• Familiarity with Windows Server, Active Directory, and Office 365 environments.
• Experience with helpdesk systems or ticketing tools is advantageous.
Skills & Competencies
• Strong troubleshooting and problem-solving skills.
• Excellent attention to detail and accuracy in documentation.
• Ability to prioritize and manage multiple tasks under pressure.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and basic networking tools.
• Eagerness to learn and grow within an IT infrastructure environment.
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