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The incumbent of the role is responsible for providing strategic, operational, and administrative support to the Manager: Office of GCEO while ensuring the highest standards of governance and compliance.

The incumbent will have the ability to exercise sound judgment in various situations, maintain a high level of professionalism, ethics, and discretion, and handle confidential matters effectively. They will independently manage projects from inception to completion, demonstrate strong organizational skills, and balance multiple priorities in a high-pressure environment.

The overall responsibility includes ensuring that the Company adheres to governance and compliance standards, supporting Board activities.

Minimum required qualification:

Matric (Grade 12)•

A BCom degree or degree in Business Administration, Communications or related field

Minimum years of experience

Minimum 7+ years’ experience working with senior executives, media industry experience is advantageous

Additional role requirements:

Flexibility to work outside standard office hours when necessary.

Valid Driver’s license - May require occasional travel

Advanced skills MS Office, Excel, PowerPoint, Outlook

Proficiency in Apple/macOS

Proven ability to use a variety of multimedia communication tools

Self-directing ability – show initiative, identify challenging area and solve

Project management - ability to multitask and prioritize tasks effectively

Outstanding Microsoft skills

Proficiency in Apple/macOS

Strong verbal and written communication skills

Excellent time management skills

Developed organizational skills

Excellent interpersonal skills

Creativity

Good organizational skills

Ability to work within a team and independently

Attention to detail and problem-solving skills

High level of discretion and confidentiality.

This role requires a detail-oriented, organized, and proactive individual who can handle sensitive information with discretion.

Able to take instruction and work independently to ensure tasks are completed on time, every time.

Develop and maintain authentic relationships based on credibility and trust.

Have excellent time management skills and be capable of prioritisation in the presence of conflicting interests and deliverables.

Cope with and respond effectively to stress and mounting pressure.

Remain objective and positive despite setbacks.

Thrive in a high-performance team environment.

Be willing to travel.

Thrive under pressure, and willing to go the extra mile.

Fully able to accept and implement constructive criticism in all circumstances

Key Performance Indicators

Diary & Schedule Management

Ensure all key business dates, governance cycles, projects and executive commitments are planned and reflected in the executive diary well in advance.

Proactively manage the diary to optimise the use of time across strategic, operational, regulatory priorities.

coordinate meetings, workshops, travel and events to support effective decision-making and business flow.

Prepare and distribute agendas, pre-reading and meeting packs ahead of meetings.

Strategic & Operational Support

Act as the first point of contact for the Group CEO, handling inquiries and communications with professionalism.

Assist in monitoring of strategic initiatives.

Oversee and coordinate strategic business initiative

Stakeholder & Relationship Management

Build and maintain relationships with key stakeholders, both internal & external.

Represent the Group CEO in meetings and events when required, ensuring his vision and objective is effectively communicated.

Administrative & Executive Support

Provide comprehensive administrative support to the Group CEO, including handling confidential information, drafting and editing documents, and managing correspondence.

Screen and respond to phone calls, directing them appropriately and ensuring prompt follow-up.

Support group CEO by streamlining processes, optimizing information flow, and improving communication channels.

Ensure that all operational matters, documents, and key initiatives are well-coordinated and aligned with organizational priorities.

Travel & Logistics Management

Coordinate travel arrangements, including booking flights, accommodation, and preparing detailed itineraries for local and international trips

Report Preparation & Data Consolidation

Collate, review, and consolidate divisional executive reports on a regular basis as per the calendar.

Conduct research and gather insights to support decision-making processes and strategic planning.

Develop presentations for executive meetings, incorporating divisional data and insights as required .

Budget & Financial Oversight

manage Group CEO office invoices, and reconcile expenses to be submitted to finance

Project Management & Follow-up

Provide coordination and support for various projects, tracking progress and ensuring timely completion of tasks.

Confidential Records Management

Maintain and update records, databases, and filing systems, ensuring data accuracy and confidentiality.

Ensure compliance with data protection regulations



Required Competencies

Planning & Organizing Skills:

(Please provide the typical planning cycle of the job – macro as well as micro planning, e.g. macro – 3 – 5 years and micro – 1 year. Also provide examples to elaborate on the answer)

Macro planning: 1–3 years,

Group CEO priorities and strategic initiatives

Governance and Board cycles

Annual business plans and budget cycles

Major organisational or operational changes within group

Micro planning:

Day-to-day, weekly, and quarterly planning is critical. The jobholder plans across:

Daily and weekly group CEO diary

Monthly reporting and governance deadlines

Quarterly strategic reviews and executive forums

Project timelines and action tracking

Examples of Planning Complexity

Planning Board-related activities and executive reporting timelines to ensure compliance with governance requirements.

Managing overlapping projects and initiatives, requiring constant reprioritisation in response to changing business demands.



Planning requires high levels of foresight, adaptability, and sequencing, balancing urgent operational needs with longer-term strategic outcomes.



Communication Skills:

Please provide examples on the context, range and complexity of subject matters being communicated by the jobholder as well as the context, format and process of communication used to reach the target audience. Please refer to both verbal and written communication.

Context, Range & Complexity

The jobholder communicates across a wide and complex audience, including:

Divisional executives and Executive leadership

Internal stakeholders across multiple functions

Subject matter ranges from:

Strategic initiatives and progress updates

Governance, compliance, and fiduciary matters

Sensitive, confidential, and sometimes contentious issues

Communication Formats & Processes

Verbal: briefing and executive discussions, stakeholder meetings, follow-ups, and representation on behalf of Group CEO.

Written: executive correspondence, reports, presentations, Board packs, meeting minutes, and formal communications.

Complexity Drivers

Communicating complex or strategic information to audiences with varying levels of understanding or context.

Translating executive intent into clear, actionable communication for operational teams.

Managing communication where stakeholders hold differing views, requiring neutrality, diplomacy, and persuasion.

Handling confidential or sensitive information where tone, accuracy, and discretion are critical.The role requires precision, judgement, and adaptability to ensure messages are correctly understood and acted upon