We are seeking a Trade Area Manager with RE 5 and RE 1 (Key Individual) qualifications for a permanent position in the Western Cape. The role involves managing the sales force within a defined regional territory, overseeing sales operations, meeting targets, and leading the sales team. You will support the bank’s efforts to deliver a multi-channel distribution capability to customers and provide supervision to subordinates.
Requirements:
- Must have a CLEAR credit and criminal record.
Duties & Responsibilities:
- Support the bank’s strategy to diversify customer, channel, and product capabilities, and drive the implementation of branch components of the strategy.
- Ensure the region meets assigned targets across all product categories.
- Develop region-specific plans for customer growth, retention, and revenue growth.
- Plan and manage branch staffing to meet customer service and sales expectations.
- Oversee scheduling requirements and plan productivity targets, deploying prioritised work schedules with appropriate deadlines.
- Monitor and review productivity progress, develop and implement operational improvements, and minimise non-value-added activities.
- Manage and embed change initiatives to meet business requirements, reduce risk, minimise costs, and improve performance.
- Promote high performance, uphold company standards, and develop initiatives to enhance sales performance, operational risk management, profitability, productivity, customer service, and product diversification.
- Ensure high-quality deals and customer satisfaction, adhere to internal controls, and optimise branch profitability.
- Recruit and employ staff according to company procedures and employment law.
- Establish goals and objectives for yourself and your team, implement training and development plans, and monitor performance standards.
- Achieve area targets related to service, customer growth, sales, staff engagement, learning and development, personal development, costs, FAIS, risk, and compliance.
- Monitor and address employee performance, conduct annual appraisals, and manage disciplinary and grievance procedures.
Desired Experience & Qualifications:
- FSCA-aligned qualification at NQF Level 7 with RE 5 and RE 1 (Key Individual).
- 8 years of management experience in a branch or equivalent experience within banking or retail distribution.
- Must have a CLEAR credit and criminal record.
- Intermediate skills in analysing, coping with pressures, delivering results, leading, planning, and communicating.
Package & Remuneration:
- Salary: R57,000 to R110,370 per month (based on experience and qualifications).
- Location: Western Cape.
- Permanent position.
- Must have a CLEAR credit and criminal record.
Interested?
- If you are interested, please apply directly through Pnet or email us at Jobs@quest.co.za.
- When emailing, include “Trade Area Manager – Western Cape” in the subject line and specify the area you are applying for.