We are seeking Telemarketing Agents for our client based in Mutual Park, Pinelands, Cape Town, to start immediately.
The main purpose of this role is to sell products to prospective customers and ensure that targets and standards are consistently achieved. The successful candidates will be required to work flexible shifts in line with call centre operational hours from Monday to Sunday (including festive operational hours).
Duties & Responsibilities
- Outbound call centre environment
- Engage with new and existing customers
- Conduct outbound calls to existing and potential new customers
- Identify customers’ needs
- Persuade customers to buy by demonstrating how products or services meet their needs
- Inform customers of the product and the process required to apply for the relevant product
- Use scripts to provide information about product features, prices, etc., and present their benefits
- Resolve any customer and product-related queries
- Conclude pre-agreements and actual agreements
- Meet set sales and QA targets
Desired Experience & Qualifications
- Minimum 12 months of experience in an outbound call centre
- Grade 12/Matric qualification
- Proficiency in Microsoft Office (Excel)
- Previous telemarketing sales experience is highly advantageous
- Clear disciplinary record
- Clear ITC and criminal record
Package & Remuneration
Basic Salary: R8,500 per month + Commission
Interested?
If interested, please apply directly through Pnet, or email your CV to jobs@quest.co.za. Remember to include “Telemarketing Agent” in the email subject line for consideration.