We are looking for a Sales Project Administrator for a 12-month contract in Johannesburg (Gauteng).
Location: West Rand
Job Type: Fixed Term
Salary: R26,583.85 per month
Duties & Responsibilities
- Administrative Support: Provide direct support to Account Managers and the Head of Department.
- Order Management: Process and capture orders efficiently.
- Project Coordination: Manage project coordination, documentation, and reporting.
- Sales Support: Assist with sales support and maintain client relationships.
- Documentation: Type and coordinate files for meetings, reports, presentations, and other documentation.
- Presentation Preparation: Prepare PowerPoint presentations for the functional unit.
- Information Management: Document and disseminate information for the functional unit.
- Customer Relationship: Maintain corporate customer relationships and resolve queries to customer satisfaction.
- Communication: Manage all incoming calls professionally.
- Customer Data Management: Capture all necessary information to manage customer complaints and issues, adhering to vetting and support policies.
- Escalation Management: Alert management of issues that require escalation for resolution or indicate a larger problem.
- Value-Added Services: Administer any value-added services requested by customers and sales personnel.
- Confidentiality: Maintain confidentiality of customer data.
- Data Entry: Enter customer data and relevant information into systems or data repositories as required.
- Technology Use: Utilise technology tools as directed within established guidelines by the business unit.
- Training & Meetings: Participate in individual and team training and meetings to ensure knowledge is up-to-date.
- Schedule Adherence: Adhere to the planned work schedule.
Desired Experience & Qualification
- Education: Bachelor’s degree in Business Administration, Project Management, Telecommunications, Information Technology, or a related field is preferred.
- Experience: Experience as a project administrator or similar role, preferably in the telecommunications and ICT sectors.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software (e.g., Salesforce).
- Organisational Skills: Excellent organisational and time management skills.
- Communication Skills: Strong written and verbal communication skills.
- Attention to Detail: Attention to detail and a problem-solving mindset.
- Work Environment: Ability to work effectively in a fast-paced and dynamic environment.
Package & Remuneration
- Salary: R26,583.85 per month
- Contract: 12 months
- Location: West Rand
Interested?
Only applicants who meet the minimum requirements will be considered!
If interested, please apply directly through Pnet or email us at jobs@quest.co.za.
N.B. If emailing us directly, remember to insert “Sales Project Administrator – Johannesburg (Gauteng)” in the email subject line for consideration and state the area you are applying for.