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Inbound Sales Representative

We’re URGENTLY seeking Inbound Call Centre Agents – 12 Months Contract –

( Cape Town), to start on the 4th Decemeber 2023.

MUST be currently living in Cape Town.

MUST have a CLEAR criminal record!

Duties & Responsibilities

To deliver personalized solutions that inspire a passion for travel, with the goal to make lasting impressions on a hospitality customer base at every interaction.

First point of contact to customers in the US and Canada, taking inbound calls and engaging directly with guests as a specialist in sales and reservations.

Client Defined Services are:

  • Conversations to understand customer needs; then
  • Asking questions to ascertain the root cause of the issue, and

Effectively using tools to respond to customer inquiries, including reservation requests, provide account/ promotional information, handle service/stay-related concerns or complaints, etc.

Desired Experience & Qualification

Grade 12 / Matric or NQF 4

Minimum Criteria

12-month sales experience (upsell/cross-sell), neutral accent

Package & Remuneration

Go Live Salary

R6970 including R500 shift allowance and medical insurance

Transport Provided during unsociable hours

Retention Bonus Paid after completion of 3-month probation = R2000

Operating Hours

Earliest start time is 2pm, and the last shift ends at 8am

Start Date

4 December 2023

Interested?

  • If interested, please apply directly through Linkedin or email us directly at Jobs@quest.co.za
  • NB. Remember, if emailing us directly, insert “Call Centre Agents – Cape Town” in the email subject line, for consideration.

© 2023 Quest by
Adcorp

Johannesburg:
Adcorp Place
102 Western Service Road,
Gallo Manor Ext 6

Call us +27 10 800 0000

Cape Town:
2nd Floor Gihon Building,
Bill Bezuidenhoudt Ave
Bellville 7530

Tel: +27 21 558 2999

Durban:
5-7 Hampden Court
Hampden Road, Morningside

Tel: +27 31 201 2499

© 2023 Quest by
Adcorp

Contact details

Johannesburg:
Adcorp Place
102 Western Service Road,
Gallo Manor Ext 6
info@quest.co.za
Call us +27 10 800 0000

Cape Town:
2nd Floor Gihon Building,
Bill Bezuidenhoudt Ave
Bellville 7530
info@quest.co.za
Tel: +27 21 558 2999

Durban:
5-7 Hampden Court
Hampden Road, Morningside
info@quest.co.za
Tel: +27 31 201 2499

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