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Call Centre Customer Service Agents

We are urgently seeking Call Centre Customer Service Agents for a Permanent Position in Foreshore, Cape Town.

Candidates MUST start immediately and MUST currently reside in Cape Town!!!

The shifts rotate, with work scheduled between 3pm and 3am, Monday to Sunday. Transport is provided after shifts between 6pm and 3am, specifically for those living within 35km of central Cape Town.

Duties & Responsibilities:

  • Handling inquiries from senior citizens regarding their health insurance and coverage.
  • Managing customer-submitted claims, which may include handling irate calls.
  • Advisors must demonstrate patience, empathy, and sympathy with all customers.

Desired Experience & Qualification:

  • MUST have Matric / Grade 12 or NQF4 qualification.
  • MUST have at least 12 months’ experience in a call centre (sales or customer service).
  • Applicants must have a clear criminal and credit record.

Package & Remuneration:

  • Salary: R 6500.00 basic
  • R764 towards medical aid (you can bank it or opt for medical aid coverage).
  • Employer contributes 5% towards a pension fund.
  • Start Date: 15 July 2024 (IF SUCCESSFUL)

Interested?

Only applicants that meet the minimum requirements will be considered !

Interested?

  • If interested, please apply directly through Pnet or email us directly at jobs@quest.co.za
  • N.B If emailing us directly, remember to insert “Call Centre Customer Service Agents” in the email subject line, for consideration, and state which area you are applying for

© 2024 Quest by
Adcorp

Johannesburg:
Adcorp Place
102 Western Service Road,
Gallo Manor Ext 6

Call us +27 10 800 0000

Cape Town:
2nd Floor Gihon Building,
Bill Bezuidenhoudt Ave
Bellville 7530

Tel: +27 21 558 2999

Durban:
5-7 Hampden Court
Hampden Road, Morningside

Tel: +27 31 201 2499

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© 2024 Quest by
Adcorp

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Contact details

Johannesburg:
Adcorp Place
102 Western Service Road,
Gallo Manor Ext 6
info@quest.co.za
Call us +27 10 800 0000

Cape Town:
2nd Floor Gihon Building,
Bill Bezuidenhoudt Ave
Bellville 7530
info@quest.co.za
Tel: +27 21 558 2999

Durban:
5-7 Hampden Court
Hampden Road, Morningside
info@quest.co.za
Tel: +27 31 201 2499

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