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eCommerce Operational Consultant

We are currently seeking eCommerce Operational Consultants for a 6 Month Contract, for our client in the Telecommunication Industry, based in Midrand



  • A multi-skilled resource who will be able to resolve queries which are escalated from the 1st line support including onboarding queries as it pertains App merchants
  • Ability to perform FICA/AML checks on the e & m-Commerce merchants.
  • Ability to support the merchants on IT and/or operational queries and ensure that the queries are resolved in time
  • Draft and Review support documents for e & m commerce, also maintain the document with relevant changes to the operational processes
  • Act as a liaison between merchants and IT/or VPS stakeholders during onboarding and post onboarding
  • Report on all issues experience to ensure continuous enhancement of operational procedures


  • Matric
  • At least 2 to 5 years prior experience within eCommerce
  • Experience in merchant/customer relationship management

Contract: 6 Months

Salary: R135 – R145 per hour

If interested, please apply directly through LinkedIn or email us at

If emailing us directly, remember to insert “eCommerce Operational Consultant” in the email subject line, for consideration.

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