We are currently seeking eCommerce Operational Consultants for a 6 Month Contract, for our client in the Telecommunication Industry, based in Midrand
- A multi-skilled resource who will be able to resolve queries which are escalated from the 1st line support including onboarding queries as it pertains App merchants
- Ability to perform FICA/AML checks on the e & m-Commerce merchants.
- Ability to support the merchants on IT and/or operational queries and ensure that the queries are resolved in time
- Draft and Review support documents for e & m commerce, also maintain the document with relevant changes to the operational processes
- Act as a liaison between merchants and IT/or VPS stakeholders during onboarding and post onboarding
- Report on all issues experience to ensure continuous enhancement of operational procedures
- At least 2 to 5 years prior experience within eCommerce
- Experience in merchant/customer relationship management
Contract: 6 Months
Salary: R135 – R145 per hour
If interested, please apply directly through LinkedIn or email us at firstname.lastname@example.org
If emailing us directly, remember to insert “eCommerce Operational Consultant” in the email subject line, for consideration.