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Our client focus
What sets us apart is real, measurable value.

Our exceptional delivery stems from a consistently flawless IT-supported process underpinned by strong operational management that’s completely customer focused.
 
Service excellence is a given. Our quality candidates are trained and skilled, impacting hugely on the productivity and profitability of our customers’ businesses. Our retention strategies ensure that we retain the best people. Our promise is to ‘do it better’.

Through the delivery of this promise, Quest strives to set all of our partners up for success.

Here are a few of our valued clients’ comments:
‘Since 1993 … Quest has provided a variety of flexible staffing solutions to FNB nationally for our branch banking, cash centre, call centres, banking operations and various other divisions.

Our relationship with Quest has evolved into a strong one, based on mutual understanding of our unique requirements, respect and trust. Quest constantly strives to offer value based innovative solutions.’

Shiraz Sarang
Category Manager; Commodities & Services
FNB Procurement



‘During the past five years, Quest has shown that they understand not only our flexible staffing needs but the needs of the flexible staff themselves … In addition to my staffing requirements, Quest has shown significant insight and value through consultative projects such as workforce optimisation and the implementation of a contact centre bespoke scientific assessment tool.’

Standard Bank



‘You have used your expertise to guide us into putting our ideas down in a disciplined and systematic way. The best part is we owned the process; you provided the leadership. I am sure that our environment will never be the same again. We have thoroughly enjoyed working with you; you are true professionals. I am ecstatic; excited and proud that I have been a part of this project. I will use what I have learnt everywhere I go and no one can ever take this experience away from me.’

Ndu Nkosi
MTN 808 call centre supervisor