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Corporate profile

Our vision, our mission and our core values:

 

We perceive ourselves through the microscopic eye of excellence. This perception informs our vision; to be the number one choice for clients, candidates and staff by being the leading customer-focused organisation in innovative staffing solutions. 
 
Fulfilling the needs of our clients and candidates is our obsession. Our innovative thinking and action create ongoing opportunities to improve our services and products. 
 
We set all with whom we do business up for success by consistently striving to fulfill the promise; WE DO IT BETTER. Most of South Africa’s top organisations in the Contact Centre, Financial Services, Telecommunications, IT, Retail and Public Sectors of the economy choose us to manage their workforces; skilled people deployed in white collar careers such as bank tellers, call centre agents, administrators, receptionists, secretaries, clerks and data capturers. In other words, they recognise that we do it better. 
Excellence is our perception. It is also our reality.
 
Our core values:
 
  • We care and grow our people;
  • We build strong and healthy partnerships with our customers, alliance partners and our candidates;
  • We are committed to excellence;
  • We display pride and passion in all we do;
  • We are ethical in all our actions;
  • We demonstrate respect in all our interactions.

 

Our services include:

Human Capital Value Chain
  • Talent acquisition: The ability to recruit and select superior candidates in innovative ways in a skills-short labour market.
  • Workplace readiness: The ability to prepare and contextualise candidates for the world of work.
  • Performance enhancement: The ability to measure, analyse and reward on-the-job performance to meet business objectives.
  • Retention management: The ability to retain valuable skills in a stressful and highly competitive environment characterised by high candidate mobility.
  • Workforce Optimisation: The ability to develop and implement effective workforce designs to strike an optimal balance between staff costs, customer service, and employee wellbeing.
  • Integration: The ability to integrate a vendor management system “Skillstream” which enables a web-based technology product which seamlessly integrates with your existing ERP system to offer the organisation transparent real time management information.